Customer Service Agents (m/f/x) in Italian

Parla italiano?


Kennziffer:
36501

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
10.08.2021



You speak italian fluently and you love being helpful to other people? Then come and join our team!

 

On behalf of our customer company, an international service provider located in Münster, we are looking for

Customer Service Agents (m/f/x) in Italian
Parla italiano?

We would be very pleased to receive your application with the relevant documents. Do not hesitate to contact us. 

Your tasks

  • Answering inbound customer questions and inquiries by phone, chat and E-Mail about topics like marketing campaign management, customer accounts and invoices 
  • Carrying out call-backs
  • Taking responsibility for specific customers to increase their loyalty 
  • Pro-active management and optimization of customers' web campaigns 

Your profile

  • You speak italian fluently (at least C1 level)
  • Good knowledge of the english language (B2)
  • You are solution- and service-oriented 
  • While dealing with customers you show good communication skills and always behave friendly and courteous
  • You are able to prioritize and be flexible even in stressful situations
  • Good computer knowledge (especially Microsoft Office) and general technical affinity 

Our offer

  • At the start of employment, intensive induction and fully paid training
  • An attractive, performance-based payment
  • Security through iGZ-DGB collective agreement 
  • Good social benefits: Bonuses, vacation and Christmas bonuses
  • A long-term and permanent assignment at one of our customer companies
  • Good takeover opportunities by our customer company
  • A varied and secure job
  • A good working atmosphere 
  • Personal support and advice from our competent local contacts

Wenn Sie sich in diesem Profil wiederfinden und mit uns Ihre Karriere vorantreiben wollen, freuen wir uns auf Ihre aussagekräftigen Bewerbungsunterlagen.

 

Hier finden Sie unsere aktuelle Datenschutzrichtlinie.

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Ihre Ansprechpartnerin

Isabell Eden

Personalberaterin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster