Customer Service Agent (m/f/x) - Italian

Kennziffer:
36365

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
21.07.2021



Customer Service Agent (m/f/x) - Italian

You speak italian fluently and you love being helpful to other people? Then come and join our team!

 

On behalf of our customer company, an international service provider located in Münster, we are looking for qualified customer service agents (m/f/x).

Your tasks

  • Answering inbound customer questions and inquiries by phone, chat and E-Mail about topics like marketing campaign management, customer accounts and invoices 
  • Carrying out call-backs
  • Taking responsibility for specific customers to increase their loyalty 
  • Pro-active management and optimization of customers' web campaigns 

Your profile

  • You speak italian fluently (at least C1 level)
  • Good knowledge of the english language (B2)
  • You are solution- and service-oriented 
  • While dealing with customers you show good communication skills and always behave friendly and courteous
  • You are able to prioritize and be flexible even in stressful situations
  • Good computer knowledge (especially Microsoft Office) and general technical affinity 

What to expect

  • At the start of employment, intensive induction and fully paid training
  • An attractive, performance-based payment
  • Security through iGZ-DGB collective agreement 
  • Good social benefits: Bonuses, vacation and Christmas bonuses
  • A long-term and permanent assignment at one of our customer companies
  • Good takeover opportunities by our customer company
  • A varied and secure job
  • A good working atmosphere 
  • Personal support and advice from our competent local contacts

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on the right.

 

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Ihre Ansprechpartnerin

Annkathrin Weigel

Personalassistentin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster