Customer Service Agent (m/f/x) in Italian

Kennziffer:
36365

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
08.09.2021



You speak italian fluently and you love being helpful to other people? Then come and join our team!

 

Customer Service Agent (m/f/x) in Italian

On behalf of our customer company, an international service provider located in Münster, we are looking for qualified customer service agents (m/f/x).

Your tasks

  • Answering inbound customer questions and inquiries by phone, chat and E-Mail about topics like marketing campaign management, customer accounts and invoices 
  • Carrying out call-backs
  • Taking responsibility for specific customers to increase their loyalty 
  • Pro-active management and optimization of customers' web campaigns 

Your profile

  • You speak italian fluently (at least C1 level)
  • Good knowledge of the english language (B2)
  • You are solution- and service-oriented 
  • While dealing with customers you show good communication skills and always behave friendly and courteous
  • You are able to prioritize and be flexible even in stressful situations
  • Good computer knowledge (especially Microsoft Office) and general technical affinity 

What to expect

  • At the start of employment, intensive induction and fully paid training
  • An attractive, performance-based payment
  • Security through iGZ-DGB collective agreement 
  • Good social benefits: Bonuses, vacation and Christmas bonuses
  • A long-term and permanent assignment at one of our customer companies
  • Good takeover opportunities by our customer company
  • A varied and secure job
  • A good working atmosphere 
  • Personal support and advice from our competent local contacts

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on the right.

 

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Ihre Ansprechpartnerin

Annkathrin Weigel

Personalassistentin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster