Customer Service Agent (m/f/x) - German

Do you (m/f/x) speak German?


Kennziffer:
33919

Arbeitsort:
Workplace: Münster

Aktualisierung:
26.05.2020



Customer Service Agent (m/f/x) - German
Do you (m/f/x) speak German?

You are communicative, service-oriented and like to handle customers' requests? Additionally, you speak fluent German? Then you should definitely join our team.

 

On behalf of our customer, an international technology service provider, we are looking for motivated candidates (m/f/x) for an International Customer Service Agent position.

What to expect:

  • Intensive and full paid job training from day one
  • Great atmosphere within a great team
  • An international environment
  • Good development possibilties within the company

Your Tasks:

Support of business and private customers via phone, email and chat.

• Acquisition and maintenance of customer data, master data and transaction data

Clarification of customer inquiries, comprehensive advice to customers regarding on the products (telecommunications, IT, e-commerce, fashion and lifestyle, banking)

 

Working hours: Monday until Saturday (8am-9pm), full- and part-time possible.

Your Profile:

  • Excellent German language skills in both speaking and writing (CEFR at least C2)
  • Basic English skills
  • Service-oriented, patient and friendly manner
  • Professional communication skills and accordant soft skills
  • Affinity for technology, combined with an interest in various topics (telecommunications, IT, e-commerce, fashion and lifestyle)
  • Solid PC skills (browser handling, MS Office)
  • Sufficient typing skills

 

Due to the current situation, job interviews and application processes will be conducted by telephone or digitally from now on.

 

The training sessions in April are also planned digitally (online or remote training) and, if necessary, the subsequent start will initially take place in the home office.

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on the right. 

 

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Ihre Ansprechpartnerin

Sabine Lott

Teamleiterin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster