Customer Service Agent (m/f/x) - English/German

Kennziffer:
36113

Arbeitsort:
Rostock

Aktualisierung:
18.06.2021



You are communicative, service-oriented and like to handle customers requests!? Additionally, you speak fluent English and German!? Then you should definitely join our team.

Customer Service Agent (m/f/x) - English/German

You do not need any prior banking knowledge for this project. Thanks to intensive training courses, lateral entrants are also very welcome

Your tasks

  • Telephone receipt of customer concerns in German and English
  • You manage and maintain the customer data in the IT system
  • You take over the appointment management
  • Upon request, they support and advise customers on all aspects of banking

 

 

The service hours are: Monday - Friday 08:00 - 20:00 o'clock

 

Your Profil

  • Very good knowledge of German (at least C1 level) and very good knowledge of English (at least C1 level)
  • Ideally, you have already worked in customer care
  • Pleasure in lively customer contact by telephone and a high level of service
  • Good and quick comprehension
  • Experienced handling of common PC programs
  • You do not have a current garnishment of your salary and a non-entry certificate of good conduct

We offer

  • A paid training course in German and English
  • Clear work plans for planning security
  • A working time account
  • The opportunity to work part-time or full-time
  • An open-ended project
  • Takeover opportunities with the customer
  • Christmas and vacation pay
  • Flat hierarchy levels

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on our website.

 

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Ihre Ansprechpartnerin

Nina Kristin Köhnsen

Personalberaterin

timecon GmbH & Co. KG
Personalberatung
Olympiastraße 1
26419 Schortens