Customer Representative - Outbound (m/f/x) in English

Kennziffer:
34917

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
08.09.2021



You would love to work in customer service in an international environment? Then this might be the perfect job for you! 

Customer Representative - Outbound (m/f/x) in English

On behalf of our customer, an international technology service provider, we are looking for motivated customer representatives (m/f/x) for the north american market. 

 

Working in part-time may be possible, if you can attend the full-time training and shows flexibility in regard to shifts. 

What to expect:

  • Intensive fully paid training at the start of employment
  • An attractive, performance-based payment
  • Good social benefits Bonuses, vacation and Christmas bonuses
  • A long-term and permanent commitment at one of our customer companies
  • Good takeover opportunities by our customer company
  • A varied and secure job
  • A good working atmosphere
  • Personal support and advice from our contact persons

Your profile

  • Excellent language skills in English required 
  • Excellent communication skills, especially on handling business customers (experience with small- and middle-sized enterprise decision makers appreciated)
  • Ability to adapt and learn quickly as well as organizational skills
  • Basic skills using Internet Search Engines and Search Marketing resources appreciated
  • General technical affinity

Your tasks:

You'll be responsible to offer a free of charge service to existing customers. This includes: 

 

  • Calling existing customers to offer a free of charge service 
  • Analyzing customer accounts and websites.
  • Preparing marketing strategies and feature recommendations/changes based on the client’s business goals
  • Delivering customized onboarding/optimization consultations 
  • Handling inbound email and telephone contacts

 

Since you'll be working with customers from the north american market the service hours are from 1 p.m. to 11:30 p.m. (two shifts). There will be a free taxi to Münster's main train station after both shifts!

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on the right.

 

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Ihre Ansprechpartnerin

Annkathrin Weigel

Personalassistentin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster