Customer Representative (m/f/x) - Spanish or Portuguese

Kennziffer:
35652

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
23.03.2021



Customer Representative (m/f/x) - Spanish or Portuguese

You are communicative, service-oriented and like to handle customers' requests? Additionally, you speak fluent spanish or portuguese? Then you should definitely join our team.

 

On behalf of our customer, an internationally digital media solution and support company, we are searching for motivated candidates (m/f/x) for a Customer Representative (m/f/x) position.

Your tasks

  • Answering phone, chat and email inquiries (pre- & post-sales product questions, campaign management and editorial questions, account and billing questions)
  • Performing call backs
  • Taking responsibility for a customer and increasing customer loyalty
  • Proactive management and optimization of customers or the corresponding accounts / online search advertising campaigns
  • Identifying leads and implementing up-selling opportunities

Your profile

  • Impeccable knowledge (spanish or portuguese) , both written and spoken 
  • Good knowledge of English required 
  • Solution and customer oriented thinking, high service orientation with at best experience in dealing with corporate customers
  • Excellent communication skills, persuasiveness
  • Ability to learn quickly as well as prioritize, flexibility, stress resistance
  • Basic knowledge of Internet search engines and search marketing advantageous
  • Experience in dealing with the Internet and in using Microsoft Office products, technical affinity

 

Our offer

  • Intensive and full paid job training from day one
  • Great atmosphere within a great team
  • An international environment
  • Good development possibilties within the company
  • Training duration: 4 weeks (in English, full-time)

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on the right. 

 

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Laurenz Schürmann

Personalassistent

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster