Customer Representative (m/f/x) in Dutch

Kennziffer:
34869

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
22.09.2021



You want to work in an international  environment and speak dutch fluently? 

 

Then we'll be happy to receive your application as: 

Customer Representative (m/f/x) in Dutch

On behalf of our customer company, an international service provider located in Münster, we are looking for qualified representatives (m/f/x) with responsibility for dutch speaking customers.  

 

Your tasks

You'll be part of the team that handles business customers who do their promotion and marketing via a web search engine. The job includes: 

 

  • Answering the customers' questions by phone, chat and E-Mail (includes questions about the search engine, about their campaign management, about their invoices etc.)
  • Carrying out call-backs
  • Taking responsibility to enhance the customers' loyalty 
  • Pro-active management and optimization of customers' accounts and web-campaigns 
  • Identification of Leads for Up-Selling

Your profile

  • You speak Dutch fluently (at least C1 level) 
  • Good knowledge of the English language (at least B2 level)
  • You are service- and solution oriented, experience in customer support will be advantageous 
  • When dealing with customers you are friendly and communicative 
  • You are able to prioritize and be flexible even in stressful situations 
  • Marketing related knowledge is advantagegous
  • You should have good computer knowledge and technical affintiy 

What to expect

  • At the start of employment, intensive induction and fully paid training
  • An attractive, performance-based payment
  • Security through iGZ-DGB collective agreement 
  • Good social benefits: Bonuses, vacation and Christmas bonuses
  • A long-term and permanent assignment at one of our customer companies
  • Good takeover opportunities by our customer company
  • A varied and secure job
  • A good working atmosphere 
  • Personal support and advice from our competent local contacts

If you find yourself in this profile and want to advance your career with us, we look forward to your detailed application documents.

 

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Ihre Ansprechpartnerin

Annkathrin Weigel

Personalassistentin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster