Callcenter Agent (m/f/x) - French

Kennziffer:
34656

Arbeitsort:
Münster (Westfalen)

Aktualisierung:
26.02.2021



Callcenter Agent (m/f/x) - French

You are service-oriented, communcative and responsible? Additionally you speak french on a native level

 

On behalf of our customer, an international technology service provider, we are looking for motivated candidates (m/f/x) for a Callcenter Agent position.

 

Working in part-time may be possible, if you can attend the full-time training and shows flexibility in regard to shifts. 

Your tasks

You will be in charge of french speaking business customers (international Advertising Agencies). You tasks will be to: 

 

  • Answer questions by phone, chat or E-Mail regarding the customer's questions about the product/ their campaign management/ their account and invoices. 
  • Conduct Call-Backs
  • Increase the customer's loyalty
  • proactively manage and optimize the customer's accounts and marketing campaigns

Your profile

  • Highly customer orientated thinking, ideally with experience on B2B level
  • Ability to be persuasive and overcome objections 
  • Excellent language skills in french required (written and spoken)
  • Excellent communication skills, especially on handling business customers (experience with small- and middle-sized enterprise decision makers appreciated)
  • Ability to adapt and learn quickly as well as organizational skills
  • Basic skills using Internet Search Engines and Search Marketing resources appreciated
  • General technical affinity

What to expect

  • Intensive fully paid training at the start of employment
  • An attractive, performance-based payment
  • Good social benefits Bonuses, vacation and Christmas bonuses
  • A long-term and permanent commitment at one of our customer companies
  • Good takeover opportunities by our customer company
  • A varied and secure job
  • A good working atmosphere
  • Personal support and advice from our contact persons

If you think that this job offer matches your qualifications and interests, don't hesitate to hand in your application - preferably using the contact form on the right.

 

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Ihre Ansprechpartnerin

Annkathrin Weigel

Personalassistentin

timecon GmbH & Co. KG
Personalberatung
Königsstraße 22-23
48143 Münster